G-Z0CWG71G0R

VDI Consultant

Job Type:
Contract
Industry:
IT
Job reference:
BBBH7607_1743005845
Posted:
5 days ago

Job Title: VDI Consultant
Job type: Contract
Job Location: Remote

Company Overview:
It is an organization of 190 countries, working to foster global monetary cooperation, secure financial stability, facilitate international trade, promote high employment and sustainable growth, and reduce poverty around the world.

The Role:
Our client is looking for a VDI support administrator to manage the environment, provision resources based on business requirements and provide guidance and support to level 1 and level 2 engineers as well as end-users. The candidate will collaborate with various teams within the organization to deploy new solutions and troubleshoot or resolve underlying issues.

Responsibilities:

Core responsibilities include (but not limited) to the following:
1.Infrastructure Management:

  • Manage multi-user and single-user session machine catalogs for different user groups
  • Install and configure VDI software on servers
  • Deploy and virtualize applications
  • Test and validate VDI functionality before deployment
  • Monitor VDI server performance and resource utilization
  • Troubleshoot connectivity issues related to virtual desktops and engage external vendors for swift resolution
  • Manage and troubleshoot user profiles
  • Migrate VDI workloads and upgrade master images used for catalogues
  • Generate scripts and templates for automatic provisioning of resources


2.Virtual Desktop Image Management:

  • Creating and maintaining standardized virtual desktop images (gold images)
  • Updating and patching virtual desktop images with latest security updates
  • Managing different virtual desktop templates and content libraries for various user groups and ensure that these templates/images are synchronized with external sites
  • Collaborate with stakeholders to assess VDI needs and improvements to image

3.User Access Control:

  • Provisioning and managing user access for virtual desktops and applications
  • Access and permissions control
  • Environment lockdown through policies
  • User profile management and validating profiles are in sync between sites

4.Security Management:

  • Implementing security policies and procedures for the VDI environment
  • Monitoring for security threats and vulnerabilities
  • Vulnerability patch management of master images and static pools, ensuring compliance with security standards
  • Managing user access controls and data encryption
  • Manage policies within the Citrix DaaS

5.Troubleshoot and Support:

  • Works in tickets system to solve escalated issues
  • Diagnosing and resolving issues related to virtual desktop access and performance
  • Providing technical support to end-users and providing support for Tier 3 or Tier 2 groups

6.Documentation and Reporting:

  • Ability to compile network diagrams and flow charts
  • Generating reports on VDI performance and usage metrics
  • Maintaining detailed documentation of VDI configuration and troubleshooting procedures
  • Manage and Create KB (Knowledge Base) articles used by Tier 1, Tier 2
  • Provides documentation, processes and technical training to Tier 1, Tier 2 admins

7.Change Management:

  • Submitting Change Management request for deployment of changes on the environment.


Experience:
The ideal candidate would possess the following:

  • Minimum seven years of recent experience in VDI management
  • Management of multi-user and single-user session machine catalogs for different user groups
  • Management and troubleshooting of user profiles
  • Migration of VDI workloads and upgrading master images used for catalogs
  • Vulnerability patch management of master images and static pools, ensuring compliance with security standards
  • Ability to support various database platforms and learn new technologies as needed
  • Ability to compile network diagrams and flow charts
  • Demonstrated hands-on experience of progressive experience in desktop or server engineering
  • Experience with cloud infrastructure resource management
  • Experience with cloud security best practices

Skills:

In addition to the knowledge and hands-on experience with managing and configuring VMware and Citrix VDI environments, the position requires hands-on experience in the following areas as they relate to VDI platform management:

  • Azure Cloud Infrastructure (firewalls, networking, policies)
  • PowerShell scripting
  • Group Policy Objects
  • Windows (10, 11) OS and Windows Servers OS 2019 and 2022
  • Imaging process (SCCM/Intune)
  • Virtualization platforms (VMWare, Hyper-V)
  • Software distribution platform (SCCM)
  • Strong understanding of networking concepts and protocols

Education:

  • Advanced university degree in computer science, engineering, mathematics, or related field of study or equivalent, plus a minimum of 3 years of relevant professional experience; or,
  • Bachelor's degree in computer science or a related field of study plus a minimum of 7 years of relevant professional experience is required


If you are interested in this role or would like to discuss it further, please call Nidhi at +353 1 645 5244 or email [email protected].

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